While traveling at Bilbao Airport, the passengers may need accessibility assistance, parking reservation, or baggage claim. They search for ways to contact the customer service representative, who will aid them regarding their queries. Bilbao Airport provides numerous modes to get in touch with the representative.
You can reach out to the Bilbao airport customer service by calling the number (+34) 913 211 000, and the representative will provide you with solutions for your issues so that they can make your traveling hassle-free.
If you have yet to get the full help as per your requirement and looking for an alternative way to contact the customer service representative. You can use the online method to contact Bilbao Airport. You can visit the official website and follow the instructions as per described below:
Open the Bilbao Airport's webpage.
You will find the Contact Us option at the bottom of the homepage. Click that option.
Tap on the Inquiry form under the Queries and Claim Tab.
Enter all the details in the form and press the send option.
You can also get in touch with the customer service representative by using the Social Media platform as a communication tool.
Contact by using the social media platform:
It is one of the productive modes to contact Bilbao Airport. You can use multiple platforms to get connected with the representative as per listed below:
Twitter: https://twitter.com/aena.
Facebook: http://www.facebook.com/Aena.es.
LinkedIn: https://www.linkedin.com/company/aena.
Instagram: https://www.instagram.com/aena.es/.
The operating hours of customer service are from 6 am to 12 am. You can contact the customer service representative between Bilbao airport hours, and they will assist you regarding your concern.
There are many services, as given below:
Parking: You can reserve the parking space at the airport by sending an email at aenaaparcamientos@aena.es
Accessibility Assistance: Passengers who need special assistance can submit the online form. The steps you must follow are as per described below:
Go to the webpage of Bilbao Airport.
Tap on the Services without barriers.
Click on the request assistance option.
Fill out the details and attach the medical documents.
Press the send button.
The operating hours of Bilbao Airport are 6 am to 12 am. If some passengers have a flight after midnight, the airport will provide their services.
The time depends on the flight the passengers have made the reservation.
If you are traveling on an International Flight, you need to check in at least 2 hours before the flight's departure, and it will be closed 30 minutes before the flight departure.
The passengers who have reservations on the domestic flight need to check in approximately 3 hours before the departure, and it will be closed 1 hour before the flight's departure.
Bilbao Airport, commonly known as Bilbao-Loiu Airport, is a small international airport in the city. It is the biggest airport in Northern Airport. Although small, it serves and handles various airlines and air passengers. The airport ensures the safety of every passenger by following stringent security protocols. From valet parking to lost and found, the airport has everything for passengers and customers' convenience. If you face any difficulty at this airport, you must think, how do I call Bilbao Spain? The answer to this query is mentioned in the article below. There are a few lucid steps that you should follow to contact Bilbao Airport’s customer service.
The initial step is to open the airport's official website. The link to the website is https://www.aena.es/en/bilbao.html.
In the next step, you have to reach the bottom of the homepage and press the ‘Contact’ option to get to the contact page.
On this page, you will find the customer service phone number, (34) 913 211 000.
Disl the mentioned number and make a call. Your call will soon connect with the customer service team.
Inform them of your issue and get help.
You can also use the below methods to contact the airport.
Use live chat:
Sometimes customer service telephone lines can be very busy, and you might have to wait for a longer time. In such cases, you can opt for an alternate method to contact the airport. The live chat option is very effective and simple to communicate with Bilbao Airport. You can find the ‘Live chat’ option on the contact page of Bilbao Airport’s website.
Send an email:
You can also choose to inform Bilbao Airport of your issues through email. You just have to compose an email, mention your issue and send it to infobio@aena.es. The Airport’s customer service will reply to you in the next 48 to 72 hours.
Airport Address: Loiu, Biscay, Spain
Airport Contact: (34) 913 211 000
Airport email: infobio@aena.es
Lost and Found number: (+34) 944 869 661
IATA Code: BIO
Yes, Bilbao Airport has customs. You can find the customs in the non-EU arrivals area. If you have doubts or queries, you can contact them at 34 944 710 601.
Being the biggest airport in the Basque country, it is a busy airport. The time taken to exit the airport after landing varies drastically depending upon a number of factors. However, if you have checked baggage, it can take you anywhere between 30 to 50 minutes to get out of Bilbao Airport. While on the other hand, if you only have carry-on luggage, it will only take you around 20 minutes to get out of the airport.
There is only one passenger terminal at Bilbao Airport. All international as well as domestic flights take off and land at the primary terminal of the airport. Along with this, all the necessary and complementary services for passengers are available at this terminal.
The Bilbao Airport has a single terminal where all the flights, whether domestic or international, operate. So, the airport’s main terminal is its only passenger terminal.
Have you lost any of your belongings at the airport? No need to worry. The airport lost and found department ensures that all the lost items reach their owners intact. You can report your lost item by calling Bilbao airport lost and found number, (+34) 944 869 661. You can reach the lost and found office, which is located in the check-in hall on the 3rd floor.
