Hong Kong is one of the most visited tourist spots worldwide. Cathay Pacific, being the flag carrier of Hong Kong, provides flight services to a large number of people traveling to/from Hong Kong. Cathay Pacific takes utmost care of all of its travelers' baggage, but sometimes accidents might happen. In such situations, Cathay Pacific gives its travelers a refund for the delayed, damaged, or lost baggage. Take a look at the details to claim baggage at Cathay Pacific Airways.
If you have received damaged luggage or your luggage was lost while traveling with Cathay Pacific Airways, then you can claim your luggage. Every airline, including Cathay Pacific, is obliged to search and deliver the luggage to the travelers; if not, then they must give a refund. The steps required to claim damaged/lost baggage are:
Travelers who want to get a claim for their baggage at Cathay Pacific Airways must file a baggage irregularity report at the local baggage service office within seven days from the date of arrival. Filing a report at the local baggage counter is important to start the process of claim because, without it, you will not get the unique reference number for submitting the claim form.
Cathay Pacific handles all the checked baggage of its passengers with utmost care, but sometimes accidents can happen. In such situations, passengers should know what and what not to do. The damaged/lost baggage policy of Cathay Pacific Airways are:
Yes, you can claim insurance for damaged luggage on Cathay Pacific. If a traveler has private insurance coverage for the luggage, a claim should be lodged with the insurance company. For travelers whose baggage was either lost or damaged anywhere between the departure and arrival airport, Cathay Pacific is liable to pay a refund for the baggage.