Avianca Airlines is a popular Colombian airline known for its flexible services. The airline eases your booking experience even when you cancel your reservation by leveraging travel vouchers. You can use your hard-earned voucher to book a new itinerary in the future and make your journey inexpensive.
In this article, you learn about voucher claims and redemption in real-time. Also, you find all-inclusive information about voucher validity extension. So what are you waiting for? Grab a seat and read the upcoming sections!
Avianca mandates that every traveler who has a travel voucher follows some easy terms and conditions to ensure a seamless process. You cannot use the voucher towards any purchase if you do not qualify for the standards mentioned by the airline. Check out some of the highlighted clauses associated with the voucher redemption:
Here is how you can use your UATP Card as a travel voucher and benefit your next booking:
Well, if you don’t want to activate an Avianca UATP card, do not sweat about it. The airline allows you to make a booking using your voucher directly online. The next section covers the essential information for your convenience.
Follow the given steps, and you can redeem your Avianca voucher hassle-free:
However, if you face glitches and find it difficult to continue the journey, the airline allows you to cancel the reservation. For more information on the refund, rely on the next topic!
The best thing about Avianca is that it maintains transparency with its customers. The airline tries its best to credit the refund amount within a month of the request submission. However, if you paid for the ticket purchase using a credit card, it depends on the credit card's billing cycle for the refund to reflect in the passenger's account.
Many travelers find it hard to travel often, but you must use it before the expiration date if you have a voucher. Do not worry; Avianca has a solution for such inconveniences too. You can transfer or forward your e-voucher to someone else. The other concerned person can use your voucher to book domestic and international flight tickets to their preferred destination on preferred journey dates.
The booking procedure stays the name as you need to change the passenger’s details while processing the booking. As per the voucher terms and conditions, you can transfer the total value of your unused ticket to someone willing to take a trip with Avianca. However, no matter who you use the voucher for, you must do it before it expires.
Avianca allows you to manage your booking along with the voucher, and there are chances that you might be able to extend your voucher validity. Contact the customer support team of the airline to find immediate assistance regarding voucher extension.
If your voucher is eligible for an extension, the agents can do the needful for you. Provide essential information to them and leave the rest to professionals.
If you booked a ticket using a voucher and canceled, the airline offers you a voucher refund. You can use the refunded voucher to book a ticket in the future or purchase extras from the airline. However, there are several methods using which you can get your refund voucher from the airline:
So, it is quite easy to claim and redeem your Avianca voucher refund in real-time. If you need any assistance with your voucher, you can rely on Avianca Airlines’ official customer support team.